Shipping policy

Products purchased on our website are shipped within the UK only, subject to the national and international regulations governing the carriage of prohibited items (which include nail polish). 

Orders placed before 9pm, are dispatched next day, subject to Post Office opening hours. MAIL MY NAILS reserves the right to amend, suspend and/or withdraw this 9pm cut off time, at any time, in the event of any unforeseen circumstances, and during peak times and public holidays.  It is advisory to consider the estimated last day to ‘secure on-time delivery’ made available on our website, in advance of landmark occasions. 

We will arrange for your orders to be dispatched next day and distributed via Royal Mail’s Click and Collect 2nd Class Tracked 48 Service. Deliveries can be expected to arrive within 1-3 working days after dispatch. Please note, Royal Mail does not deliver on a Sunday. 

Our Gift Box products are made to fit through most UK Letterboxes, in accordance with the standard dimensions of most UK Letterboxes, 254mmx38mm (10x1.5inches). 

It is the responsibility of the customer to bear additional charges imposed by Royal Mail, that may be incurred by an incorrect address or late collection. The only exception is if we are liable for the error or delay. Please see link to Royal Mail’s guidance regarding missed deliveries - I've missed my delivery - what do I need to do? (royalmail.com)